Which of the following is the BEST example of a message with a positive, tactful tone?
a. You failed to specify the alternate choice if the preferred item was not available.
b. It is imperative to remember to never leave the doors unlocked during the weekend.
c. The unfortunate careless error has negatively affected all budgets.
d. Remember to complete the form and return it next week so the order can be processed.
D
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Training people in “the big picture” accomplishes which goal?
a. It formalizes the benchmarking process. b. It helps employees see how their jobs relate to overall organizational goals. c. It accommodates the information-processing limitations of employees. d. It allows everyone to focus more directly on guest key drivers.
Explain why feedback is important for the goal setting process.
What will be an ideal response?
Which of the following is not an internal risk?
A) material shortage B) technology C) equipment D) time
The ideal solution to the threat of malware is __________
A. identification B. removal C. detection D. prevention