An organization should periodically conduct an inspection of its systems and practices in order to better serve customers and to be competitive in a global service economy.
Answer the following statement true (T) or false (F)
True
An organization should periodically conduct an inspection of its systems and practices to decide where the company is now and where it needs to be to better serve customers and to be competitive in a global service economy. The manner in which internal and external customer needs are addressed also should be reviewed. For example, are surveys, focus groups, or customer-provider meetings/forums conducted within the organization?
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The privilege against self-incrimination extends to which of the following?
a. Providing a handwriting sample. b. Appearing in a line-up for identification purposes. c. Taking a blood test after an accident. d. None of the above are protected by the privilege against self-incrimination.
Brit is responsible for the freight transportation of products sold by Richland Tech, a producer of cooking oils sold to large institutions. Since Brit needs to schedule freight transportation with the mode that provides the most flexible schedules and routes, which of the following should she use?
A. Trucks B. Waterways C. Warehousing D. Pipelines E. Railroads
When Burton posts a humorous video on Facebook of some epic snowboarding fails that bring joy and amusement to the audience, this post is considered which of the following?
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