When a therapist must discharge a client, she should do each of the following except
a. Explain her position plainly.
b. Give the client an opportunity to ask questions.
c. Document the circumstances.
d. Negotiate a new therapeutic contract.
Answer: d
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What factor dictates the type of management structure for a practice?
A. The legal description of the practice B. The location of the facility C. The size and type of facility D. The patient population
If a patient has not arrived 30 minutes after hisscheduled appointment time, what should the receptionist do?
A. Call the next patient to see if shecan come earlier. B. Give away the appointment time. C. Alert the physician to the no show. D. Call, leave a message, or mail a letter to the patient to reschedule.
What step should never be taken when building a claim file?
a. Carefully document all discrepancies, conflicting facts, and omissions. b. Make a written record of pertinent points of phone conversations. c. Place all documents in the order in which they occurred or were received. d. Throw out the envelopes for all documents mailed to the office.
Which of the following rescue methods is not practical for moving unconscious adults?
A. Incline drag B. Webbing drag C. Seat lift/carry D. Cradle-in-arms lift/carry