________ is the process of handling a negative event by redefining it, or looking at it from a

different point of view.

Fill in the blanks with correct word


Reframing

Communication & Mass Media

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With this type of authority, power rests not in the individual but rather in the expertise that has created a system of rules and norms.

A. traditional authority B. charismatic authority C. rational-legal authority D. closed authority

Communication & Mass Media

A document outlining the specific skills required for and basic duties of a particular position is referred to as a(n)

A. job description B. employment document C. hiring document D. occupational handbook

Communication & Mass Media

Groups generally accept the norms that are the expectation at the first meeting

A. True B. False

Communication & Mass Media

When you say something without realizing what you just said, is which if the following:

A) Body Movements B) Microexpressions C) Slip of tongue D) Deception clue

Communication & Mass Media