When group members elaborate on their group’s stories and fantasy chains, they create a unified way of viewing the world. This is called ______.

A. rhetorical vision
B. dramatizing
C. fantasy chaining
D. symbolic convergence


A. rhetorical vision

Communication & Mass Media

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Teneesha and Preet had an argument during a road trip together, but they both apologized and expressed forgiveness before the day was finished. Teneesha and Preet practiced which strategy for communicating forgiveness?

a. A direct strategy b. An indirect strategy c. A manipulative strategy d. A forgiveness with conditions strategy. e. An avoidance strategy

Communication & Mass Media

Which of the following is NOT an effective guideline for

removing vocal fillers? a. Practice your speech many times. b. Get feedback from others as you practice. c. Record your speech and listen to it. d. Realize that if you try hard enough, you can eliminate them quickly.

Communication & Mass Media

_____________ is a key element in developing a communication climate that facilitates a good manager-employee relationship

a) Situational knowledg b) Communication competence c) Goal setting d) Proximity

Communication & Mass Media

According to Hofstede's research, which of the following is a characteristic of a culture that has a high level of uncertainty avoidance?

a. People have relaxed, informal expectations of others. b. Ambiguity is valued. c. Elaborate codes of conduct are enforced. d. People don't mind not knowing what is going to happen next.

Communication & Mass Media