In the service marketing triangle, ________ marketing refers to the service promise being delivered.
A. Internal
B. Integrated
C. Strategic
D. Interactive
E. External
Answer: D
You might also like to view...
The best thing a company can do in the face of company mistakes is to discourage the customer from complaining
Indicate whether the statement is true or false
WiMAX is an IEEE 802.16 wireless standard for making broadband network access widely available for data and voice over a medium-sized area
Indicate whether the statement is true or false
Would the following activities at a manufacturer of canned soup be best classified as volume-related, batch-related, or product-related activities? Researching new recipesShipping orders to grocery storesA.VolumeVolumeB.BatchBatchC.ProductVolumeD.ProductBatch
A. Option A B. Option B C. Option C D. Option D
A process is deemed to be capable when there are no special assignable causes of variation, only common causes.
Answer the following statement true (T) or false (F)