Conflict ________ involves managing and limiting the negative aspects of conflict, but also taking advantage of its positive aspects
a. management
b. engagement
c. control
d. cooperation
Answer: a
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Although some disagreement about ideas is inescapable in an effective problem-solving group, disagreement should be kept on the ____________ level.
a.) task b.) maintenance c.) personal
The first function of a conclusion is to
A. present the thesis statement to the audience. B. warn the audience that the speech is about to end. C. ask the audience if there are any questions. D. establish credibility with the audience.
During conflicts that arise in their relationship, Gavin and Mia tend to be very negative and quick to express anger and disappointment. They have a hard time listening to each another and instead spend arguments trying to persuade the other person to agree with a particular point of view. Although their arguments are heated, intense periods of affection and "making up" often follow. Which term best applies to Gavin and Mia as a couple?
A. hostile B. conflict-avoiding C. validating D. volatile
The mean grade point average in a certain department is 2.94; this tells you that ________
A) ?half the grade points lie above and half lie below 2.94. B) ?2.94 is the average grade point. C) ?some very low grade points probably skewed the figure. D) ?2.94 is the most common grade point of the students. E) ?more students had a 2.94 than any other grade point average.