To achieve a win-win outcome, the textbook recommends which of the following?
A. Expect that you will get all your needs met.
B. Focus on the reasons for your choices.
C. Don't invest too much time in the process.
D. Be aggressive.
B
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Effective speakers make ________choices, identifying their goals and then determining how best to
achieve them. Fill in the blanks with correct word
"Well, I appreciate the time you've given me," is an example of
A) asking for closure. B) high-monitored feedback. C) referring to future interaction. D) summarizing the conversation.
Using note cards can help you avoid cut-and-paste plagiarism
Indicate whether the statement is true or false
In a speech on redwood trees, a speaker begins by discussing the roots, proceeds to the trunk, then the branches, and finally the leaves. Which organizational pattern is being used?
A. chronological B. cause-effect C. problem-solution D. spatial