What quality initiative is a collection of philosophies, concepts, methods, and tools used to manage quality?
A) ISO
B) Six Sigma
C) Total Productive Maintenance (TPM)
D) Total Quality Management (TQM)
Answer: D
Explanation: A) Incorrect. ISO standards provide a framework for quality management by addressing the process of producing and delivering products and standards.
B) Incorrect. Six Sigma is considered advanced quality management using a data-driven approach and methodology to eliminate defects.
C) Incorrect. Total Productive Maintenance (TPM) employs a series of methods to ensure every machine in a process is always able to perform so that production is never interrupted.
D) Correct. Total Quality Management (TQM) is a collection of philosophies, concepts, methods, and tools used to manage quality.
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