In the realm of customer relations, ________ includes continually changing in order to connect with customers, even without waiting for customers to make the first move.
A. continuous improvement
B. continuous integration
C. total quality management
D. customer exchange
E. value chain analysis
Answer: A
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How do the three types of corporate political strategies differ from each other?
What will be an ideal response?
Golden Marine Stores Company manufactures special metallic materials and decorative fittings for luxury yachts that require highly skilled labor
Golden uses standard costs to prepare its flexible budget. For the first quarter of the year, direct materials and direct labor standards for one of their popular products were as follows: Direct materials: 2 pounds per unit; $3 per pound Labor: 4 hours per unit; $20 per hour During the first quarter, Golden produced 5,000 units of this product. At the end of the quarter, an examination of the direct materials records showed that the company used 9,500 pounds of direct materials and the direct materials cost variance was $3,750 U. Which of the following is a logical explanation for this variance? A) The company used more labor hours than allowed by the standards. B) The company paid a higher cost per hour for labor than allowed by the standards. C) The company used a greater quantity of direct materials than allowed by the standards. D) The company paid a higher cost for the direct materials than allowed by the standards.
Safe-Rite Company makes electrical cords and other connectors for electronic devices. Tina files a product liability suit against Safe-Rite, alleg-ing a warning defect. In deciding whether to hold Safe-Rite liable, the court may consider A) consumers' general failure to read the product's warnings
B) the plaintiff's specific failure to read the product warnings. C) the obvious risks of other products. D) ?the obvious risks of this product.
The ________ occurs when decision makers select and highlight certain aspects of a situation while excluding others.
A. framing bias B. availability bias C. representation bias D. randomness bias