While sitting at a coffee shop, you overhear somebody say, "I don't understand why some people from Latin America kiss me on the cheek when they greet me. We don't do that here in Ohio." Which theory can help explain this statement?

A. standpoint theory
B. intercultural communication theory
C. impression formation theory
D. attribution theory


Answer: B

Communication & Mass Media

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Yvonne was really nervous about her upcoming speech. On the day of the speech, she arrived early, used mental and physical relaxation techniques, and felt like she knew the speech

But all she could think about was how the audience wouldn't laugh at her funny moments in the speech and how the applause would be weak and disappointing. What tip for reducing delivery jitters that your textbook advises did Yvonne ignore? A) Yvonne forgot to visualize her success; instead she visualized her failure. B) Yvonne obviously did not know her speech as well as she could have or else she would have been in control of her nerves. C) A speaker should never arrive early for a speaking engagement; the tension of waiting around to deliver the speech will only add to the speaker's nervousness. D) Yvonne didn't ignore any tips regarding delivery jitters; this kind of speaker nervousness is natural and to be expected.

Communication & Mass Media

When selling, having too many options can be overwhelming for the customer

Indicate whether this statement is true or false.

Communication & Mass Media

Jeremy knew that his listeners had heard several messages warning them against getting into the stock market. However, he wanted to weaken their commitment by arguing that this is the right time to buy stocks for long-term investments. Jeremy's persuasive strategy is __________.

A. assimilation B. elaboration C. conversion D. refutation

Communication & Mass Media

In group discussions, it is always important to

A.) have a strong leader. B.) use group resources. C.) follow a 4 part outline. D.) take turns presenting your speeches. E.) all of the above.

Communication & Mass Media