Which of the following is true about electronic mail communication?

a. Most physicians use e-mail to schedule appointments.
b. E-mail is a means of ensuring confidentiality.
c. Physicians expressed concerns about lack of income generation.
d. Paper copies can be eliminated.


ANS: C
E-mail can be a convenient, rapid, inexpensive method of communicating between providers and clients. Yet, while most clients express a desire to communicate with their health care providers via e-mail, only about 72% of physicians in large medical centers reported using this method of communication. Barriers include concern about lack of income generation, confidentiality, malpractice, and time factors. Office nurses use e-mail for scheduling appointments, posting test results, providing prescription refills, and other health reminders. Nurses also use e-mail for education or follow-up—for example in tracking the response of clients who are on new medication, instead of waiting until their next office appointment. AMA guidelines suggest that electronic or paper copies be made of e-mail messages sent to clients.

Nursing

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Which of the following clients is at greatest risk for developing a renal infection?

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A nurse follows the "ethics of care" when working with patients. Which action will the nurse take?

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