How do police determine which technologies are most helpful by types of functions performed?

What will be an ideal response?


The following classification scheme allows agencies to separate activities by the different potential effects of IT in terms of desired outcomes. It also helps to determine whether benefits would be expected from particular IT investments given departmental strategies and officer allocation decisions.

1. Support functions, including communication, coordination, administrative, and oversight functions, such as dispatch, personnel management, surveillance, and in- service training. Specific types of IT investments supporting these functions include:
a. Administrative systems, including records management
b. Communications systems, including computer-aided dispatch (a software system for call handling and dispatching, crime mapping, data reporting and analysis, and so on) and in-car mobile data terminals
c. Surveillance systems, including CCTV and gunshot detection systems
2. Reactive policing functions, including responding to citizens’ calls for service (CFS), responding to emergencies, and conducting investigations. Specific types of related IT investments included systems intended to help law enforcement with criminal investigations, such as an Integrated Automated Fingerprint Identification System terminal
3. Proactive policing functions, including intelligence-driven operations, such as hotspot patrols, community-oriented engagement, and data sharing with other federal and state agencies, businesses, and partner organizations

Criminal Justice

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