Mrs. Marshall has arrived at the physician's office to have a gynecological examination. Mrs. Marshall is extremely nervous because the last time she had an exam it was painful
Discuss the medical assistant's role and how to remain professional during the exam.
What will be an ideal response?
ANSWER: The medical assistant‘s role is to remain professional, support the physician, and offer emotional support to the patient. The medical assistant in this situation should be completely prepared for the examination by having all of the items the physician will need ready and set up ahead of time. This allows for the examination to be quicker and easier on both the patient and the physician. The medical assistant should be prepared to adjust draping and help position the patient while maintaining the patient's privacy. The medical assistant should also be prepared to offer comfort to the patient by speaking calmly and seeing to the patient's comfort. The medical assistant might also offer the patient some water after the exam allowing the patient a few minutes to compose herself.
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What will be an ideal response?
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Fill in the blank(s) with the appropriate word(s).