Which of the following is a characteristic of e-commerce during the Invention period?
A) mobile technology
B) earnings and profit emphasis
C) disintermediation
D) extensive government surveillance
C
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When delivering negative news using the direct approach, what does the message open with?
A) Neutral buffer B) Bad news C) Reasons for the decision D) Plan of action E) Positive statement aimed at maintaining a good relationship
Which heuristics lead us to base decisions on the first piece of information given without taking other probabilities into account?
A. availability B. confirmation C. representativeness D. anchoring and adjustment
Which of the following is a characteristic of audit services (Table 4.3 in the text)?
A) household purchases recorded through electronic scanners in supermarkets B) households provide specific information regularly over an extended period of time; respondents asked to record specific behaviors as they occur C) verification of product movement by examining physical records or performing inventory analysis D) data banks on industrial establishment created through direct inquiries of companies, clipping services, and corporate reports
Under a defined contribution pension plan, retirement benefits are based entirely on the annual contribution to the fund plus earnings thereon
Indicate whether the statement is true or false