Establishing __________________and then determining later whether they have been achieved alerts managers to whether a problem exists.

A) measurable objectives
B) specific goals
C) timeline chart
D) strategic plans


Ans: A

Social Work & Human Services

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The Americans with Disabilities Act of 1990 helped bring people with disabilities into the mainstream by protecting their rights in areas such as:

a. Employment b. Transportation c. Public Accommodations d. All of the above

Social Work & Human Services

An ordered list of topics to be covered at a meeting is entitled a bulletin

Indicate whether the statement is true or false.

Social Work & Human Services

In order to make your clients feel comfortable and safe enough to be open, you should:

a. Console them and support them in a sympathetic manner b. Make critical life decisions for them c. Let them know that you are in charge and everything is under control d. Identify their feelings and reflect them back

Social Work & Human Services

By the early 2000s, the national home ownership rate was

A. 35 %. B. 68 %. C. 15 %. D. 5 %.

Social Work & Human Services