BzzAgent
A. counteracts false rumors or negative buzz for quality products or services that have been unjustly accused on social networking websites.
B. captures honest word-of-mouth testimonials from satisfied customers who will promote new products or services.
C. was the first on the Internet to create a public forum for new products.
D. uses ethnographic research techniques to discover subtle behavioral and emotional reactions to products in their natural use environment.
E. is the number one consumer information source in developing countries.
Answer: B
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