What solution steps should you take when troubleshooting a system where setup did not find any mass storage devices on the computer?
What will be an ideal response?
The most common cause is that Setup does not have a driver for a SCSI device or is detecting storage devices in the wrong order, such as the CD/DVD drive first. Press F6 or click the Load Driver link in the Where do you want to install Windows window, and provide a driver for the mass storage device that will hold the operating system files.
Check to make sure all adapters and controllers are working properly. Check power to all devices. Reseat adapters and controllers.
For SCSI devices: (1) Ensure the SCSI cabling is properly installed, (2) check that SCSI devices are terminated, (3) ensure SCSI devices are correctly addressed, and (4) verify the BIOS correctly recognizes all SCSI adapters. Also, be sure the SCSI boot drive is addressed as 0. Check the manufacturer's recommendations for configuring SCSI adapters and hard disk drives. Try replacing the adapter before replacing the drive(s).
For EIDE/SATA/ATA drives: (1) Check the controller, (2) ensure file I/O and disk access are set to standard, and (3) ensure the system drive is the first device recognized by the controller.
For IDE and ESDI drives: (1) Check the cabling and controller, (2) check the drive setup in the BIOS for master/slave relationships, and (3) ensure the drive is properly recognized in the BIOS.
You might also like to view...
A(n) ________ enables a program to read data from the user.
a. printf. b. import declaration. c. Scanner. d. main.
Over ________ percent of the U.S. market share runs a version of Windows or Linux
A) 85 B) 50 C) 35 D) 70
You use the ________ to find information that you may not want others to see
A) Privacy Inspector B) Presentation Checker C) Privacy Checker D) Document Inspector
To collaborate means to work with others as a team in an intellectual endeavor to complete a shared task or to achieve a shared goal
Indicate whether the statement is true or false