Before leaving Italy, Elaine believed that all New Yorkers were rude, loud, and apathetic to strangers. Her views changed after several months of close contact with her new co-workers. This change is a result of:
Elaine got a job transfer from Italy to New York. Soon, she started to understand the mental
models held by colleagues from other cultures, as well as their emotional experiences in a
given situation. Further, she started to effectively use words and behaviors that were
compatible with the local culture of New York.
A. stereotyping.
B. contact hypothesis.
C. a global mindset.
D. empathy.
E. disclosure.
B. contact hypothesis.
Contact hypothesis is a theory stating that the more we interact with someone, the less
prejudiced or perceptually biased we will be against that person.
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