Three questions have been identified which can assist nurses seeking effective communication. Which of the following is not one of these three questions?
a. Was the communication received and the message met with agreement?
b. Was there a sender and receiver for the communication?
c. Was the communication received?
d. Did the communication change behavior and result in the intended outcome?
A
Three key questions have been noted to assist nurses in enhancing effective communication. These three questions are: 1) Was there a sender and receiver for the communication?; 2) Was the communication received? (not necessarily whether the message was agreed with or not); and 3) Did the communication change behavior and result in the intended outcome?
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