All of the following are true about empathetic communication EXCEPT:

A. Empathetic communication bridges the gap between the social worker and client by establishing rapport
B. Empathetic communication is nonjudgmental, accepting, and genuine
C. Empathetic communication is verbal communication in which the client is engaged in oral problem-solving and processing of new information
D. Empathetic communication decreases defensiveness and encourages a more rational discussion of problems


Answer: C. Empathetic communication is verbal communication in which the client is engaged in oral problem-solving and processing of new information

Social Work & Human Services

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Answer the following statements true (T) or false (F)

1. Burtless suggests that it is misleading to focus solely on federal spending for older adults. 2. Social Security and Medicare are unpopular governmental programs. 3. Samuelson argues that the government is too generous, especially toward affluent older adults. 4. Since poverty rates among people age 65+ have been declining steadily since 1966, it is safe to say that poverty has been erased among the aged. 5. The poverty rate among older adults is higher than it is among children.

Social Work & Human Services

Achieving fairness in human relationships refers to what concept discussed in this chapter?

What will be an ideal response?

Social Work & Human Services

Rita Garcia describes her practice of social work and concludes it incorporates the professional social justice identity. Evaluate the following statements to determine which most likely reflects her professional activities

A. Her professional activities are clinical but not political. B. Her professional activities are political but not clinical. C. Her professional activities are neither clinical nor political. D. Her professional activities are clinical and political

Social Work & Human Services

If the mean of a distribution is greater than the mode, the distribution is ______.

A. negatively skewed B. positively skewed C. normal D. symmetrical

Social Work & Human Services