Total quality management requires that an organization analyze the costs and benefits of each of its customer segments
Indicate whether the statement is true or false
T
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How would a company’s donation of accounting services for a nonprofit charity differ from its donation of cash to that same organization?
a. It would be of greater value to the nonprofit. b. It would not be quantifiable in terms of monetary value. c. It would not have as big an effect on the giving company’s reputation. d. It would not be tax deductible.
Adopting the marketing concept rarely requires any change in a firm's attitudes, organization structure, or management methods and procedures.
Answer the following statement true (T) or false (F)
The following sentence effectively uses a stylistic device to de-emphasize the bad news: Although we don't have any available positions at this time, we were pleased to receive your application and will keep it on file for six months
Indicate whether the statement is true or false
If a court finds a contract unconscionable:
a. the court may refuse to enforce only the unconscionable part. b. it must, in all states, be found both substantively and procedurally unconscionable to be unenforceable. c. the court must refuse to enforce the contract. d. the contract must fall strictly within the Code's or the Restatement's definition of "unconscionable" to be unenforceable.