Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?
A. sales and marketing
B. inbound logistics
C. outbound logistics
D. operations
E. customer service
Answer: A
You might also like to view...
The owners of a limited liability company are called ________
A) members B) shareholders C) officers D) directors
Me is an example of a(n) ____ pronoun
A) objective-case B) subjective-case C) possessive-case
___________ value activities are found along the top of the value chain and include business processes, such as firm infrastructure, human resource management, technology development, and procurement that support the primary value activities.
Fill in the blank(s) with the appropriate word(s).
________ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.
A. Mass customization B. Micromanagement C. Mutual adjustment D. Total quality management E. Unity-of-command