The practice of using call centers, where employees receive calls from customers and provide service by taking orders and answering queries, is called ________
A) customer response marketing
B) guerilla marketing
C) reactive marketing
D) internal marketing
E) inbound telemarketing
E
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Whitman Tech forecasts a sales increase in several product lines, so management is planning how to expand production capacity at its three factories in Mississippi, Poland, and Thailand. The HR department prepares estimates of local labor costs and availability of workers in each location. What else should the decision makers take into account when planning labor needs?
A. if the company can put a greater emphasis on protecting workers' jobs B. the probability that newly hired employees at each location will suffer culture shock C. calculating of the total number of floating holidays each employee will receive D. how these considerations weigh against financial and operational requirements E. whether the country in which the factory operates has an individualistic culture
Low levels of ______ conflict are believed to have the most positive effect on organizations by stimulating creativity, healthy competition, and critical thinking among the individuals.
A. process B. structural C. relationship D. task
Deborah dreams of owning a pub in the heart of the city that she lives in. Deborah has the music, ideas, and menu in place, and the funds required to start the pub. Which of the following suggestions is most likely to help Deborah realize her dream?
A. Deborah should buy a pub that is already established. B. Deborah should start from scratch. C. Deborah should buy a franchise of a well-known pub. D. Deborah should sell her ideas to wealthy pub owners.
A broker: A) Has the authority to sell property
B) Has the authority to advertise property. C) Has the authority to represent the buyer. D) None of the above