The clients says, "My baby is so thin and wrinkled. It looks like he has too much skin." Which is the most therapeutic response by the nurse to the new client's statement?
a. "You sound disappointed about how your infant looks."
b. "All mothers are concerned about how their babies look."
c. "Don't worry. In no time he'll fill out his skin and look just fine."
d. "You know, all the cigarettes you smoked interfered with the nourishment he needed."
ANS: A
The nurse should clarify the client's statement and allow her to verbalize her feelings. "All mothers are concerned about how their babies look" generalizes her concerns and does not answer the mother's question. "Don't worry. In no time he'll fill out his skin and look just fine" does not directly answer the mother's question and could leave her feeling like she asked an unacceptable question. "You know, all the cigarettes you smoked interfered with the nourishment he needed" is condescending and hurtful and would not allow for further conversation between the nurse and mother.
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