The complexity of the healthcare environment for consumers is increased by:
a. Falling levels of education among the public.
b. Increased levels of poverty.
c. Complex compensatory systems and a va-riety of delivery systems.
d. Increased numbers of uninsured or unde-rinsured.
C
The complexity of options in health care and the processes and policies involved in funding health services for patients, as well as fragmented relationships with a growing variety of healthcare providers, contribute to the complexity of the system for patients, especially for those who might need it most, such as the poor, uninsured or underinsured, and homeless.
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