Casey said, "I've really enjoyed talking with you today," as a way to

a. open a conversation.
b. sustain a conversation.
c. conclude a conversation.
d. maintain a conversation.
e. credit sources.


c

Communication & Mass Media

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José weighed the pros and cons of trying to continue a relationship with Dora after she moved across

country to take a new job and decided both the material and emotional costs of maintaining the relationship just weren't worth the effort. José's decision to end his relationship with Dora can be BEST explained by __________ theory. A) attraction B) rules C) social penetration D) social exchange

Communication & Mass Media

When one or both parties are aware of their incompatible goals, they are engaged in

__________ conflict. Fill in the blanks with correct word

Communication & Mass Media

________ can be verbal or nonverbal

a. Symbols b. Decoders c. Channels d. Feelings

Communication & Mass Media

A communications audit or customer satisfaction study is an analysis of how well information flows from one place to another in an organization and, sometimes, to special external publics such as selected financial analysts and media representatives

Indicate whether the statement is true or false

Communication & Mass Media