In the Apostle model, Defectors are those who have:

a. low satisfaction and low loyalty
b. low satisfaction and high loyalty
c. high satisfaction but low loyalty
d. high satisfaction and high loyalty


a. low satisfaction and low loyalty

Business

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What are the advantages and disadvantages of product-oriented layouts?

What will be an ideal response?

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A good example of a government regulatory group at the local level is the Better Business Bureau.

Answer the following statement true (T) or false (F)

Business

Common law refers to A)law that is the same or similar in all the states

B)law made when judges decide cases and then follow those decisions in later cases. C)law made by legislatures in the form of statutes. D)the legal systems of France, Germany, and Italy.

Business

Which of the following are the three independent factors that constitute the enforcement of security procedures and policies?

A) centralized reporting, preparation, and practice B) hiring, screening, and terminating C) separation of duties, provision of maximum privilege, and position sensitivity D) responsibility, accountability, and compliance

Business