Russ Berry Company sells stuffed animals and holiday gifts. When its salesperson asks a retailer, "Do you want to order the two dozen assorted bears or two dozen white-only bears?", he has executed which stage of the selling process?
A. handling objections
B. follow-up
C. approach
D. presentation
E. closing
Answer: E
You might also like to view...
When managers must be closely involved with their subordinates, they should have a ______ span of control.
A. flexible B. wide C. flat D. narrow E. lean
Which of the following is NOT one of the types of "evidence" that will persuade?
A) facts B) emotions C) personalizing D) activity
Under the TILA, for subprime mortgage loans, a lender:
a. may charge a prepayment penalty any time the loan is paid off before its due date. b. must collect property taxes and homeowner's insurance for all first mortgages. c. may not change the amount of the monthly payment during the period of the loan. d. may consider the value of the home in determining the borrower's ability to repay the loan.
GLBT employees, as a group, comprise, by some estimates, ________ percent of the population.
A. 14 B. 3 C. 1 D. 6