Taylor and Fayol were both engineers, while Mayo had experience as a counselor and Follett came from a background in social work. How are these differences in intellectual backgrounds reflected in their theorizing?
What will be an ideal response?
An acceptable answer will note the importance of ‘one best way’ thinking of rationality that characterized Taylor and Fayol. It would also identify the ways in which Mayo and Follett draw on more social conceptions of the person, seeing them as more than just organizational appendages, or adjuncts to machinery. A superior answer would write in detail about Mayo’s involvement in counseling and the influence of anthropology and psychology on his thinking – and how it might have influenced his interpretation of the Hawthorne studies and his war time studies. For Follett the student should stress how classical American themes of liberty and democracy were denied by the everyday experience of work organizations.
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