Prejudices are positive or negative attitudes about an individual or cultural group based on little or no direct experience with that person or group
Indicate whether the statement is true or false
True
You might also like to view...
What do your authors mean when they say presentation "aids are there to support your message, not to be your message?" What are some consequences of over reliance on presentation aids?
Fill in the blank(s) with the appropriate word(s).
As your textbook explains, too many visual aids or poor visual aids can detract from the effect of your speech.
Answer the following statement true (T) or false (F)
When an employee tells a client that someone else needs to get involved, or that he or she is not the one to deal with, that employee is:
A. Validating the customer's feelings B. Extending opportunities for growth C. Giving useful information to the customer D. Passing the buck
When responding to sexual harassment, you should first _______
a. report the action immediately without notifying the harasser b. avoid the harasser c. take some of the blame d. talk to the harasser