Answer the following statements true (T) or false (F)
1. People in closed-culture organizations respond better to customer needs.
2. Folkways are the habitual ways in which organizational members act or think, without reflecting on them.
3. Leaders in successful hospitality organizations stress a difference between top management and line-level employees and do not provide easy two-way communications.
4. Only walking around allows hospitality managers to see whether the quality of guest experiences is up to standard.
1. False
2. True
3. False
4. True
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The ______ is the price at which a foreign currency option can be exercised—that is, the price at which the foreign currency is bought or sold
a. strike price b. terms of trade c. rate of exchange d. exercise price
Which of the following best describes the marketing values of a traditional Asian?
A) environmentalism B) personal choice and self-expression through brand C) belief in "understatement" of wealth D) confidence in technology
Square root and log transformations are seldom used in the respecification of variables
Indicate whether the statement is true or false
Of the many customers a company may have, it is important that a company identifies those customers who ______.
A. pay for its products B. advertise its products C. are critical for the company’s survival D. are occasional users of the company’s products