Which statement, if made by the team leader, would best enhance teamwork on a long-term care nursing unit?
1. "Nursing assistants must follow directions given by the nurses at the start of the shift."
2. "Let's be sure to take time for fun and getting along with each other during the shift."
3. "You have all completed your orientations. Your job now is to perform the tasks as you have been directed."
4. "The way the shifts work together by passing on useful information at report helps our residents to be safe and comfortable."
4
Explanation: 1. Emphasis on position and hierarchy negatively affects the team.
2. The team needs to be assisted to focus on its tasks and outcomes more than on its social values.
3. Member's contribution and participation in the team's growth and improvement deserve greater emphasis than following rules given by authorities.
4. Teamwork is enhanced by a focus on patient care and by positive feedback about how the team functions and contributes to its own standards and outcomes.
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