A method used by a health plan to measure the amount and appropriateness of health services used by its members is called an _______ .

a. reciprocity
b. dereliction
c. certification
d. utilization review


d. utilization review

Health Professions

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Hepatitis B is a form of viral hepatitis, is ________ contagious, and can be fatal

a. not b. slightly c. highly d. mildly

Health Professions

Because the CPT is the primary coding manual for the billing office, the ____________________for each section should be understood by all billers

a. general guidelines b. methods of coding c. modifiers d. summary

Health Professions

Which of the following is the sum of tidal volume, inspiratory reserve volume, and expiratory reserve volume? 

A. Inspiratory capacity B. Residual volume C. Vital capacity D. Total lung capacity E. Forced vital capacity

Health Professions

Each staff member must know the veterinarian's abilities and time frames to schedule procedures.

Answer the following statement true (T) or false (F)

Health Professions