Good communication skills help project a positive image and ________ the needs and expectations of the patient.

Fill in the blank(s) with the appropriate word(s).


satisfy

Excellent communication skills are important in telephone management because they help project a positive image and thus satisfy the patient's needs and expectations.

Health Professions

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Which of the following limits the number of hours employees may work, sets their minimum wage, and regulates their overtime pay? 

A. Public Law 95-109 B. Equal Credit Opportunity Act C. Truth in Lending Act D. Fair Labor Standards Act

Health Professions

Prior to the introduction of exogenous surfactant, with which condition were preterm neonates most likely to develop pulmonary air leak syndrome?

a. Meconium aspiration syndrome (MAS) b. Respiratory distress syndrome (RDS) c. Transient tachypnea of the newborn (TTN) d. Apnea of prematurity

Health Professions

Which cells of the body are more sensitive than others to deprivation of glucose and oxygen?

A) Lung and liver cells B) Heart and lung cells C) Brain and heart cells D) Liver and pancreas cells

Health Professions

The ________ is (are) the largest glandular organ(s) and weigh(s) about 3.5 lbs.

A. liver B. lungs C. kidneys D. pancreas

Health Professions