When attempting to communicate with a patient who speaks a different language, the nurse should:
a. Respond promptly and positively to project authority.
b. Never use a family member as an interpreter.
c. Talk to the interpreter to avoid confusing the patient.
d. Provide as much privacy as possible.
ANS: D
Providing privacy creates an atmosphere of respect and puts the patient at ease. The nurse should not rush to judgment and should make sure that he or she understands the patient's message clearly. In crisis situations, the nurse may need to use a family member or neighbor as a translator. The nurse should talk directly to the patient to create an atmosphere of respect.
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