A health care organization is incorporating culturally and linguistically appropriate services into the strategic plan. In which areas of the plan will these services be reflected? Select all that apply:
1. Goals
2. Policies
3. Operational plans
4. Management accountability
5. Internal audits
1, 2, 3, 4
Explanation: 1. To support cultural and linguistically appropriate services, a health care organization needs to outline clear goals in the strategic plan.
2. To support cultural and linguistically appropriate services, a health care organization needs to outline policies within the strategic plan.
3. A health care organization needs to outline operational plans to support cultural and linguistically appropriate services within the strategic plan.
4. A health care organization needs to identify management accountability for cultural and linguistically appropriate services within the strategic plan.
5. Internal audits are used to evaluate culturally and linguistically appropriate services within a health care organization.
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