A staff nurse explains relationship-based care to an inpatient daughter's father as:
1. "Your family is one of many on this unit. We will work to take care of your daughter to the best of our ability.".
2. "You and your family are part of the plan of care so we all, staff and doctors, can meet the needs of your daughter.".
3. "I am sorry, but I do not have time to speak with you right now. I will have the charge nurse come answer your questions.".
4. "The staff values input and will ask you when we have questions about your daughter.".
2
Feedback
1. The comment is offhand and does not show the father that his daughter is going to receive individualized care, which is a major component of relationship-based care.
2. The nurse addresses the needs of the father at this time.
3. The nurse states that she does not have time, but by delegating this conversation to someone else, the father does not have a relationship with the nurse, which is not suitable.
4. The nurse did not allow the father to give input about his daughter freely. The nurse requires him to have permission.
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