Ann is trying to decide how many subordinates to assign to one of the first-line supervisors,
and she has the following information: The subordinates are well qualified, they are all
working on very similar tasks, and they are all located in one small area of the plant. On the
other hand, the supervisor in question has a large quantity of paperwork to do each day.
What should Ann do?
a. She cannot determine proper span from this information.
b. It would appear that she should use a broad span of control.
c. It would appear that she should use a narrow span of control.
d. It is hard to say. Half the factors dictate a broad and half a narrow span of control.
e. It really does not matter which way she chooses to go.
B
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