What ISO standard provides a framework for quality management by addressing the process of producing and delivering products and services?
A) ISO 9000
B) ISO 14000
C) ISO 14001
D) ISO 15000
Answer: A
Explanation: A) Correct. ISO 9000 provides a framework for quality management by addressing the process of producing and delivering products and services.
B) Incorrect. ISO 14000 addresses how to incorporate environmental aspects into operations and product standards.
C) Incorrect. ISO14001 is a subclassification of ISO14000.
D) Incorrect. ISO 9000 provides a framework for quality management by addressing the process of producing and delivering products and services.
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