Each culture brings assumptions to the mediation process. Compare two typical European American cultural assumptions about conflict with different culture’s assumptions. Detail one of the theories that explain how cultures bring different ideas to conflict management.

What will be an ideal response?


Varies. Generally, either Hammer’s cultural style or Hofstede’s cultural identifiers
will be explained.

Communication & Mass Media

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According to the text, figure and ground organization is the act of organizing stimuli into categories that receive extra emphasis, becoming more pronounced, while other categories are neglected, and become less noticeable

Indicate whether the statement is true or false

Communication & Mass Media

For a speech explaining the revolutionary developments in computer animation and special effects by George Lucas in his Star Wars trilogies, your most effective presentational aids would be _______

a. transparencies b. posters c. handouts d.videotape clips

Communication & Mass Media

Which of the following is NOT true of the difference between training and education?

A. Training emphasizes doing; education emphasizes knowing. B. Training emphasizes a certain level of skill; training does not evaluate mastery of a skill by comparing one trainee with another, as is done in a classroom. C. Training prescribes a step-by-step approach; education is typically less concerned with performing a linear sequence of behaviors. D. Training operates as an open system; education operates in more of a closed system.

Communication & Mass Media

During her speech, Indira discussed one of her main points, stopped talking for a moment and looked out at her audience, then began talking about another point. Which type of nonverbal transition did she utilize?

A. vocal inflection B. body movement C. gesture D. pause

Communication & Mass Media