Which of the following is a strategy used for managing customer education?
A. Teach customers to avoid peak demand periods and see slow periods
B. Clarify expectations after the sale
C. Conform performance to standards
D. Create tiered-value offerings
E. Prepare customers for the service process
Answer: E
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According to John Locke, the purpose of government is to institute restraints to protect property rights
a. True b. False
According to the information provided in Table 12-5, which presents a queuing problem solution for a queuing problem with a constant service rate, on average, how many customers arrive per time period?
A) 5 B) 7 C) 1.607 D) 0.893 E) None of the above
Determine a schedule for these jobs using the critical ratio criterion and calculate the average lateness. Then develop an earliest due date sequence and calculate average lateness
Job Process Time Due Date Job 1 15 23 Job 2 7 15 Job 3 12 34 Job 4 8 16 Job 5 11 27 Job 6 10 19 Job 7 13 28 What will be an ideal response?
Acme Business Connections (ABC) has an adjusted WACC of 8.56%. The company has a capital structure consisting of 60% equity and 40% debt, a cost of equity of 11.00%, a before-tax cost of debt of 7.00%, and a tax rate of 30%
ABC is considering expanding by building a new shop in a distant city and considers the project to be riskier than the current operation. ABC has an existing beta of 1.0, the required return on the market portfolio to be 11.00%, the risk-free rate to be 3.00%, and the beta for the new project to be 1.30. Given this information, and assuming the cost of debt will not change if ABC undertakes the new project, what adjusted WACC should be used in decision-making? A) 8.56% B) 9.84% C) 10.00% D) 11.24%