Jeremy sells encyclopedias for a company,visiting each house in a particular neighborhood and convincing the residents to buy the books
The people at the first few homes asked some questions, and even though he was not able to provide satisfactory answers, Jeremy understood the questions were being asked. To provide satisfactory answers to the next person, what step must Jeremy take?
a. Prepare
b. Rephrase the question
c. Use organizational signposts
d. Stay on message
A
You might also like to view...
"Culture" may be defined as
a. the shared assumptions, values, and beliefs of a group of people which result in characteristic behaviors. b. communication that takes place within us as internal dialogue or self talk. c. perceptions of communication competence within a group of people. d. universal standards of right and wrong communication behavior. e. the ways we discipline our passions for the sake of cooperating with others.
As defined in the text, ________ is the verbal and nonverbal communication that takes place between two interdependent people
a. interpersonal communication b. self-disclosure c. conversation d. intrapersonal communication
Noise is defined as sounds that distract someone from listening to what he or she intended to listen to.
Answer the following statement true (T) or false (F)
Avoid overused phrases or expressions like.
A. on this auspicious occasion… B. it is indeed an honor and a privilege… C. …this small token of our esteem D. all of these