A department with a positive direct operating margin should always be discontinued
Indicate whether the statement is true or false
F
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Guarantees are most effective in two situations. The first is when the company or products are not well known. The second is when the product's quality is ________ to competition
A) not known B) different C) inferior D) equivalent E) superior
Janelle notices that a consumer rubs a piece of candle over the outer edge of a can before replacing the lid. She asks the customer to explain why he does that. The answer to the question will provide Janelle with which of the following?
a. new knowledge of consumer application b. a product idea c. insight into consumer behavior d. expanded experience
Which Web-driven service technology allows users to share information and post responses to one another in online discussion groups?
A. chats B. online forums C. blogs D. cloud apps
A key characteristic of revolutionary change is that it is
A. unexpected. B. a continuous attempt to improve. C. gradual. D. narrowly focused. E. incremental.