In dealing with parents, which of the following is absolutely essential?

a. having your advertisement and brochures up to date
b. having a clear understanding with your staff about who should deal with any concerns that the parents might raise
c. keeping the parents informed about your policies on food services and health
d. all of the above


d

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Conversations with family members should let them know that the staff:

A. Likes their child B. Thinks their child is behaving well C. Is doing a systematic observation of their child to determine how she is developing D. Is keeping a record of their child's needs

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Stephen R. Covey believes the key to dealing effectively with troublesome students is to learn to listen empathetically to what they say, within their frame of reference

Indicate whether the statement is true or false

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The predictable changes that all human beings undergo as they progress through the life span is referred to as _______

A. the aging process B. maturity C. individual learning styles D. development

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A physician credited with being the first to address the issue of attention deficits in the professional literature is

A) George Still. B) Melchior Adam Weikard. C) Alfred Strauss. D) Kurt Goldstein.

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