Describe the aspects of self-service technology that were important to TLC in developing CarePages
What will be an ideal response?
SSTs require careful consideration to prevent failure in the eyes of customers. User-friendliness is at the heart of the CarePages website. TLC recognized that the service would be accessed by a wide array of individuals with a wide range of skills. Many of their customers would also be under stress from loved ones with health issues at the time of purchase. A lot of money was pumped into website development to make sure it possessed an array of useful features, but was simultaneously easy to use. The website is also continually updated to reflect user comments and complaints with the service.
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How are reciprocal and sequential interdependence different?
What will be an ideal response?
After being frustrated by the lack of detailed, reliable, and up-to-date information available to help him decide where to go on a Mexican holiday, Stephen Kaufer founded ________ in 2001
A) TripAdvisor B) Wanderfly C) EveryTrail D) Starwood E) Expedia
Which of the following statements is true about the relationship between civil law systems and common law systems?
A) They are polar opposites which have not yet been reconciled by legal scholars. B) They are most evident in Islamic nations. C) They are tending to merge, as judges in civil law countries take greater note of case law in their decisions. D) Hindu law makes use of common law, but it chooses to ignore cases that would be considered precedents under a civil-law system.
Hofstede's five value dimensions are power distance, individualism, uncertainty avoidance, masculinity, and ________.
A. long-term orientation B. femininity C. integrity D. accommodation