In the daily handling of problems during the relationships between the contractor and the owner/engineer's resident project representative, the resident project representative should do which of the following:

Question

A. Interrupt the contractor when the superintendent is attempting to explain his or her position, then order the contractor to "cool it" and simply follow the resident project representative's instructions.
B. Listen to the contractor's side of each problem or protest; then discuss the matter amicably and reach a judgment reflecting a cooperative attitude.
C. Listen to the contractor's side of each problem or protest, then without further consideration, issue an order based upon the decision that had been made before the discussion started.
D. Refuse to discuss the problem or protest at all.

Answer 1

B