A nurse shared information with a family concerning a community resource, including a brochure with telephone number. The family agreed to follow up. Which of the following demonstrates to the nurse that the family wants to use those resources?
a. If the agency calls the nurse to share that they will be offering services to the family
b. If the family always agrees with the nurse's suggestions
c. If the family asks the nurse to please call and set up the service
d. If the family calls and sets up the service
ANS: D
Under the Health Insurance Portability and Accountability Act, it is doubtful any agency would suddenly call to share such information with the nurse. If the family always agrees with the nurse's suggestion, it may be cultural rather than actual interest in the suggestion. Although the family may prefer the nurse do all the work of calling and setting up services, they may do so simply because they are not really that interested and they can always cancel later. However, if the family calls and sets up the service, it demonstrates commitment to the plan to use those resources.
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