You are ready to collect blood from a terminally ill patient who says, "I don't want my blood drawn. I'm just going to die anyway.". How would you handle this situation?
Extreme empathy and compassion must be demonstrated to the patient in this situation. The phlebotomist would best comment to the terminally ill patient with a statement such as, "Your doctor has ordered some blood tests that I need to collect. You will have to talk to your doctor as to why more tests have been ordered. I understand how tired you are with all this testing. This will only take a minute.". Usually the patient will then allow the phlebotomist to collect the sample. If the patient continues to refuse, the physician will need to be consulted.
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Fill in the blank(s) with correct word
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