As a claims adjuster for an insurance company, Catherine has done nothing except process claims. Because of changes in her company, she will now have a group of policies to service, from the purchase of the policy through annual renewals, and including any claims the customer might have. Catherine will be the only point of contact for her group of customers for anything they need from the
insurance company. This change in Catherine's job is an example of
a. technological displacement.
b. routinization.
c. rationalization.
d. technological determinism.
e. job enlargement.
e
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Which theorist focused on how cultural values serve to unite people?
A. Karl Marx B. Max Weber C. Emile Durkheim D. Charles Horton Cooley
Rejection of the null hypothesis in the two-sample case implies that the
a. samples are different on the trait of interest. b. populations from which the samples are drawn are different on the trait of interest. c. samples are not different on the trait of interest. d. populations from which the samples are drawn are not different on the trait of interest.
The claim that U.S. culture is wrongly dominated by a European, and especially English, way of life characterizes our culture as ________
a. ethnocentric. b. Afrocentric. c. Eurocentric. d. culturally relative.
What is social systems?
A. Emphasis on dissension, power, and exploitation in community groups B. Community cohesion, dense social networks, high levels of civic engagement, norms of reciprocity and trustworthiness C. Focus on social interaction D. Physical relationships among central centies, suburbs, and edge cities